[12] During the development process, the Developer will advise the PM in a timely fashion of any deviations from the agreed project scope and requirements that may require the PM to raise a change control for the customer.

The customer will be notified of changes in project scope, requirements or specification by the PM completing and sending a ‘Change Control’ document.
Both InfoSys and the customer will be able to raise Change Control documents during the development process.
The ‘Change Control’ document will identify:

• The application’s name
• The application’s version number
• The current state of the element to be changed
• The proposed change itself
• The impact of the change (cost, time & benefits) from p.o.v of the party proposing change
• The parties affected by the change
• The names of the people to review the change control