SLA Support Agreements
InfoSys have been providing SLA based support for 14 years. We offer support which is tailored to meet your needs providing telephone and remote response as well as onsite services as required. The InfoSys helpdesk, with dedicated telephone lines to expert technical staff, manages all calls, providing reporting, escalation services as well as keeping in touch with our customers hour by hour to ensure they are informed all the way to a solution.
InfoSys can support a specific customer software application/technology or even a complete end to end solution, encompassing hardware, operating system, database and application technology.
For further information please contact our Sales Team on 01793 544994 or email sales@infosys.co.uk
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